HVAC TROUBLESHOOTER

How can we help?

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What type of Air Conditioner Problem are you having?

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What is your cooler doing?

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What type of heating problem are you having?

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This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.
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Did this fix your problem?

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  • Water may not be in the pan. Check to make sure the water supply is hooked up to the cooler properly and that the pan is filling.

  • Ensure that your drain plug is installed properly, or the pan will not fill.

  • Ensure your float is working properly, or the pan will overflow.

  • If you’d like us to take a look for you, give us a call or schedule an appointment online and one of our experts will make sure you are taken care of.

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Did this fix your problem?

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What type of heater do you have?

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Is the noise coming from the outside or inside unit?

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What type of smell?

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Is electrical breaker tripped?

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Your Air Filter May be Dirty.
Check yours and change if visibly dirty
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Did this fix your problem?

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You need your regular maintenance
This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.
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Turn off your furnace now!
There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.
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Did you just turn your heater on for the first time this winter?

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  • Cooler pump may not be pumping water. Your Pump may need to be replaced.

  • If you’d like us to take a look at your pump for you, this is usually a quick fix and we’d be happy to help. Give us a call or schedule an appointment online and one of our experts will make sure you are taken care of.
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Did this fix your problem?

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This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.
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Field is required!

Did this fix your problem?

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What type of heater do you have?

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This is likely normal.
The smell should go away in a few minutes.

Contact us if the smell persists.


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Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

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Field is required!
You need your regular maintenance
This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.
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Field is required!
Turn off your furnace now!
There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.
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Field is required!

Is your outdoor unit running?

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Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.

  • Try flipping that circuit to “off” and then “on”.

  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.
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Did that solve your problem?

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Is there ice on your outdoor unit?

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Is there ice on your outdoor unit?

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Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT


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Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

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Field is required!
Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

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Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
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Is there steam coming from the unit, as well?

Here’s what to do:


This is your heat pump's normal defrost mode.
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Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
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Field is required!
Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT
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Field is required!
Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
Field is required!
Field is required!
Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
Field is required!
Field is required!
Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

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  • If everything appears to be working properly, humidity levels may be too high outside causing swamp coolers to be less effective.

  • Have you considered installing a refrigerated air system? Give us a call or schedule an appointment online. We’d be happy to provide you an estimate.

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  • Your system’s Belt may be broken, or it may have slipped off.

  • Your systems motor may need replacement.

  • Give us a call or Schedule and appointment online and one of our AC professionals will be happy to take a look for you and make any repairs needed.

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  • Your system’s Pillow Bearing may need to be oiled or replaced.

  • Your system’s Belt may be too loose or too tight.

  • Your system’s Squirrel Cage may be rubbing.

  • Give us a call or Schedule and appointment online and one of our AC professionals will be happy to take a look for you and make any repairs needed.

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Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
Field is required!
Field is required!
Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
Field is required!
Field is required!
Fantastic!
We are pleased we were able to help solve the problem. We’ll be here if you need us again!
Field is required!
Field is required!
Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

Field is required!
Field is required!
Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

Field is required!
Field is required!
Sounds like you need expert care.
Please turn off your system and get professional help.

SCHEDULE YOUR REPAIR APPOINTMENT

Field is required!
Field is required!
This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.
Field is required!
Field is required!
Try resetting the breaker. If it trips again, give us a call or schedule an appointment online. There may be a bigger issue.
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Field is required!